Review: Alila Bangsar Kuala Lumpur (Bangsar Suite)

Nightly rate3,500 points (worth US$53)
(2,489 points with Hyatt’s promo)
Length of stay3 nights
Date of stayMarch 2022
Membership levelGlobalist
(World of Hyatt)

What benefits to expect when you stay at Alila Bangsar Kuala Lumpur as a World of Hyatt Globalist member?

Alila Bangsar Kuala Lumpur opened in 2018 with a total of 143 rooms. Rooms are only located between the 35th and 40th floors of the building.

Best time to stay

It is a Category 1 World of Hyatt property requiring 3,500 to 6,500 points per night. Staying in this property is one of the best ways to redeem your Hyatt points.

Related: Sweet Spots: Best ways to redeem World of Hyatt points

If you do not have Hyatt points, you’ll be happy to know that purchasing the points is cheaper than paying the usual cash rate, regardless of membership status!

Aim for “off-peak” nights to stay in this property for just 3,500 points. The easiest way to find those off-peak nights is by looking at the points calendar of Alila Bangsar.

Plenty of off-peak nights in June
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The hotel is located in central Kuala Lumpur. It is close to an LRT station but there is nothing much around the area.

  • 5 mins walk to Bangsar train station
  • 15 mins drive to Petronas Twin Towers
  • 45 mins drive to Kuala Lumpur International Airport (KUL)


The entrance of the hotel wasn’t obvious from the outside and the main entrance had big wooden doors that were closed at all times. There were no hotel staff, bellman or security guard to assist guests with luggages.

I had booked the base room and was pre-upgraded to the Bangsar Suite, as a Globalist member benefit, a day before arrival!

Main entrance

Upon entering the wooden door, there were no clear signs on where hotel guests should go. I just made a guess and turned right to the 2 lifts at the far end.

That’s when I found out that the lobby is located on the 41st floor.

Lifts to the lobby

The lobby looked great and very Alila-like. I was upgraded to the Bangsar Suite one day prior to arrival!

Waiting area at the lobby

Bangsar Suite

Room 3724 is 95sqm / 1,025sqft in size.

The suite was beautiful and consistent to the design language that I am used to at other Alila properties.

Check out the video tour of this room on our Instagram page.

View from the entrance
Living room
Reversed angle of the living room
Beverage area
Coffee and tea
Complimentary bottled water
Work desk
View from the room
View from the room
Sink area
Bathroom amenities

Bath products were not offered in Alila Living single-use containers but, unlike what I had at Alila SCBD Jakarta, they smelled like the real thing from Sensatia Botanicals.

Bath products
Welcome letter
Floor plan of level 37

Internet speed

The internet speed was just alright for web browsing purposes.


Breakfast is complimentary for Globalist members and was served through an à la carte menu at Botanica + Co restaurant on the ground floor. I was told that this was a temporary Pandemic arrangement.

The breakfast menu didn’t have many options but I always preferred it this way. Unlike what I usually get in buffets, à la carte food tastes better/fresher and has better plating. Plus, your body will thank you for not overeating! 😛

The set menus covered a nice range of local cuisines/flavours. My partner and I enjoyed every one of them!

My only complaint was the minimal selection of pastries from the self-service station and also the lack of fresh fruit juices. Guests can get coffee on their own through the coffee machine.

Botanica + Co restaurant
Self-service station
The Alila Breakfast
Heritage of Kampong Bahru
The Brickfields Experience
Taste of Petaling Street
Breakfast menu
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Other facilities

The swimming pool is located on the 40th floor with great views of the city

Swimming pool area
Pool chairs
Pool chairs
View from the pool chairs
Pool chairs
Stairs to the lobby
Pool bar

The gym was large enough for a property of this size and offers a lovely view of the city. However, the glass windows were heavily tinted and most of it were blocked by vertical wooden bars to fit the “Alila look”. What a pity!

Reversed angle of the gym

The hotel placed coffee machines at the lift lobbies of every floor, along with take-away cups. Guests can get complimentary coffee from freshly grounded beans all day long!

The hotel really didn’t have to offer this free benefit and I think this “extra mile” made it more special to me.

Guests can also get drinkable water from the tap right next to the coffee machine.

Lift lobby of level 37
Coffee machine

My ratings

This is how I am rating my stay, considering what I paid:

Room furnishing10/10
(from the room)
Peace & quiet10/10
Elite member recognition10/10

Bottom line

I’ve always had trouble understanding the appeal of Alila hotels, based on the five properties that I’ve stayed in in Indonesia. I get, and love, the minimal design language, however, the ones that I’ve visited tend to have poor quality hardware and were grossly overpriced. It felt like the brand always tries to sell “authenticity” while taking massive shortcuts with built quality.

Alila Bangsar was a refreshing shift from that impression. Despite having better hardware, the hotel typically has fair cash rates and offers outstanding value when redeeming Hyatt points, especially on off-peak nights.

2 thoughts on “Review: Alila Bangsar Kuala Lumpur (Bangsar Suite)”

  1. I asked the hotel if WOH points can be earned as usual for dining. The reply was “Our restaurants in Alila are running (sic) by third party therefore, guests are not eligible to earn any points from our food and beverage outlets.”

    • Thanks for sharing. This applies to Botanica+Co and Entier? I wonder if guests can receive points at the pool bar, when it is open.


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