Review: Singapore Airlines Boeing 777 Business Class (Bulkhead) Jakarta to Singapore

Flight no.SQ 965
AircraftBoeing 777-300ER
Seat no.11K (Bulkhead)
CostIDR 18.8 million (US$1,255)
(CGK-SIN-FRA-SFO, LAX-ZRH-SIN-CGK)
Flight duration1.5 hours

This was a SWISS codeshare flight that was booked through an error fare.

All flight routes of this booking

How to fly in Singapore Airlines Boeing 777 Bulkhead Business Class

How to choose Bulkhead seats

Because of the ultra-generous legroom, the bulkhead Business Class seats on Singapore Airlines Boeing 777-300ER aircrafts are probably the most spacious out there; almost as good as First Class!

Couples booking the center seats can enjoy a “double bed” configuration; which is pretty luxurious for Business Class.

Upper legroom
Bottom legroom

Other Business Class seats on the same aircraft force passengers to lay down at an angle, with their feet in a narrow tunnel.

Here’s what the foot well on a non-bulkhead seat looks like:

Foot well in non-bulkhead seats (Photo: Traveling for Miles)
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Only 8 out of 48 Business Class seats (~17%) in the aircraft are bulkhead seats. So, how can you score one of them?

Fortunately, Singapore Airlines is only flying one type of Boeing 777 aircraft, and all of them have the same seating configuration, as shown below. Similar seat types can also be found in some Airbus A350 aircrafts of the airline.

Singapore Airlines Boeing 777-300ER seat map with Bulkhead Business Class seats (Image: Aerolopa)

The bulkhead seats (in rows 11 and 15) are located at the front of both Business Class cabins.

So here’s how you do it.

  • More than 96 hrs before departure: Bulkhead seats are only open for selection to PPS Club members
  • 96-hr mark till 48-hr mark: Travellers will not be able to make any changes to their seat selection online. To choose a bulkhead seat during this period, travellers will have to contact SQ via phone, or through the live chat function on singaporeair.com.
  • 48-hr mark: Online check-in opens. Travellers can select any available seats online

So, remember to set your alarm, because these seats are worth it!

How to book with Miles

Travellers can fly in Singapore Airlines Business Class with KrisFlyer miles, which can be earned through the best travel/rewards credit cards in Singapore.

These seats can also be booked through partner Frequent Flyer Programs like EVA Air Infinity MileageLands, Air Canada Aeroplan, Alaska Airlines Mileage Plan and Avianca LifeMiles.

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Pre-flight

Prior to take-off, I was greeted and offered a beverage of choice. Unfortunately, Singapore Airlines is still not offering hot towel service at this time.

Singapore Airlines Boeing 777 Bulkhead Business Class seat

The seats are laid out in a 1-2-1 configuration and can be transformed into fully-flat beds. And as mentioned earlier, these bulkhead seats come with fantastic legrooms!

It was definitely an overkill on this short flight, but I would be very happy with this seat when flying long haul.

Singapore Airlines Boeing 777 Business Class Bulkhead seat
Singapore Airlines Boeing 777 Business Class Bulkhead seat
Storage compartment
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Universal power port, USB and HDMI ports
In-flight entertainment controller
Literature pocket
Seat lighting
Seat and lighting controls
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Amenity kit

I was pleasantly surprised to see an amenity kit at my seat on this short flight! In recent times, Singapore Airlines First and Business Class passengers would only get one on longer flights and upon request.

Penhaligon’s amenity kit

Dining

Food quality from the in-flight menu was great on this short flight.

Seafood Hor Fun
Prawns with Lemon Scented Oil
Floating Island “Ile Flottante”
Dining menu
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Airport lounge access

Flying in Singapore Airlines Business Class from Jakarta CGK Airport gets you entry into the newly-opened Saphire Plaza Premium Lounge.

Saphire Plaza Premium Lounge in Jakarta CGK Airport (read my review)
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My ratings

This is how I am rating my Business Class experience (vs other airlines):

Seat10/10
Bed
Dining9/10
Privacy8/10
Storage10/10
Service9/10
Cleanliness10/10

Bottom line

Singapore Airlines’ bulkhead Business Class seats, found in just 8 of 48 seats on its Boeing 777 aircrafts, offer fantastic space for passengers who take the extra effort to select them a few days prior.

It doesn’t come with doors and this seat type, which was first launched in 2013, isn’t the best-looking business class seat out there. However, I don’t know of any other seats, in the same cabin class, that are more spacious than this.

The complete Business Class experience involves other factors like airport lounge, food, beverages and service; and Singapore Airlines offers a pretty good experience in those areas (although, nowhere near the best).

But if in-flight space is all you care about, there is nothing better out there!

Additional reminder: These seats are not guaranteed at time of booking and requires manual selection about 96 hours prior to departure.

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