Review: Andaz Bali (Ocean View Lagoon Suite)

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Nightly rateFree (Cat 4 Hyatt free night)
Length of stay1 night
Date of stayJul 2021
Membership level
(World of Hyatt)
Globalist

What to expect when you stay at Andaz Bali as a World of Hyatt Globalist member?

Additional note

I stayed in this property on opening day (9 Apr 2021) and wrote a review here. This review contains some duplicate content from that other review.

I decided to use my Category 4 World of Hyatt free night on my birthday week and at this property as there are no other Category 4 hotels in Indonesia (the opening of Park Hyatt Jakarta delayed till early 2022).

I got this free night earlier this year after reaching 30 elite nights (or 15 actual nights with World of Hyatt’s previous offer).

Andaz Bali opened in April 2021 with 183 rooms. It is a Category 4 World of Hyatt property requiring 15,000 points (worth S$300) per night.

This property is the first Andaz resort in Asia and also the Andaz property in Indonesia. Mdm Rina Mariani is Hyatt’s first female General Manager in Indonesia. Long overdue!

Category 4 free night certificates can be earned by staying 30 nights a year and by staying in 5/10/15 Hyatt brands. Although, it is worth noting that the upcoming Park Hyatt Jakarta will also be a Category 4 property!

Location

The hotel is located in Sanur, right next to sister property, Hyatt Regency Bali. These 2 properties were part of a massive resort, Bali Hyatt, which closed in 2013 for major renovation work.

There are very little tourist attractions near Sanur, if that’s what you are looking for.

This property has direct access to a beach facing East.

  • 20 mins drive to Ngurah Rai International Airport (DPS)
  • 45 mins drive to Ubud Town
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Arrival

Upon arrival, we had our temperatures taken and were assisted with our luggages before being directed to the reception.

I had booked the base King room and was upgraded to the Ocean View Lagoon Suite during check-in. There are only 2 suites in this category.

Pond near the entrance
Lobby
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Welcome drinks
Pathways built around existing trees
Pathways surrounded by greenery

The suite (Ocean View Lagoon Suite)

Room 3104 is 125sqm / 1,345sqft in size. This suite is slightly larger than the King Premium room that I stayed in previously.

As the room was on the ground floor, it lacked privacy as people from the main pool could look straight into the suite when the curtains are not closed.

Minibar items, except for alcoholic beverages, are complimentary for all guests.

Here’s a quick video tour posted on our Instagram page:

Living room
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Reversed angle of the living room
Welcome amenities
Mini bar
Mini bar
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Beverage area
Balcony
Pool access from balcony
View of the ocean from the balcony
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Bedroom
Bathroom
Reversed angle of the bathroom
Sink area
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Bathroom amenities
Shower area
Bathroom amenities
Toilet
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Storage area

Best rooms

I usually request for a room on the highest floor possible and it must not be a connecting room (for less noise).

As this is a low-rise resort, the Ocean View Lagoon Suite is one of very few rooms that offer good views.

Resort plan of Andaz Bali (room 3104 marked with red triangle)

The lounge

The lounge is open from 10am to 10pm and offers complimentary snacks and beverages for all guests.

The lounge
Snacks and drinks offered at the lounge
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Our picks

Breakfast

Breakfast is complimentary for Globalist members and was served as à la carte buffet at Wok Wok restaurant from 7 to 11am. Food quality was fantastic, consistent with my previous stay.

Outdoor area of Wok Wok restaurant
Indoor area of Wok Wok restaurant
Indoor area of Wok Wok restaurant
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Prawn omelette
French toast
Our picks
Breakfast menu (pinch to zoom)
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Breakfast menu (pinch to zoom)
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Other restaurants

Deli & bakery
Deli & bakery
Blue Oven restaurant
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Blue Oven restaurant
Wall art at Blue Oven restaurant
Fisherman’s Club restaurant

Other facilities

As seen in the resort map above, there are several small swimming pools. The main one is located by the beach.

Main pool
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Smaller pool
The beach
View of the resort from the beach

It is disappointing that the hotel does not have a gym and spa within the property. These facilities are shared and located at Hyatt Regency Bali next door. I tried walking from my room to the gym and it was a good 10 minutes under the sun.

I’ve asked the hotel if this is only a temporary arrangement but a staff member mentioned that the hotel does not have plans of having a gym in its own property.

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Walkway to Hyatt Regency Bali
Road separating Hyatt Regency Bali (left) and Andaz Bali (right)

The resort also has a large kids club.

Kids Club
Playground
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Indoor area of the Kids Club
Indoor area of the Kids Club

Ratings

Breakfast10/10
Service10/10
Location8/10
Room furnishing10/10
View
(from the room)
9/10
Peace & quiet9/10
Facilities4/10
Elite member recognition10/10
Value9/10

Bottom line

The hotel maintained outstanding service standards since my stay on the opening day.

Given the options that I had in Indonesia, this was a great Cat 4 Free Night award redemption and a great way to spend my birthday weekend.

Hyatt will be introducing peak and off-peak award chart later this year. This means that you would be able to redeem just 12,000 points (worth $240) for some nights at this hotel.

I received 1 elite night credit and no points after this stay.

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