Nightly rate: USD 212 nett (S$283)
Nightly rate after BRG: USD 202 nett (S$270) + get 5k points (worth S$100)
Length of stay: 1 night
Date of stay: Apr 2021
Membership level: Globalist
Andaz Bali opened in April 2021 with 183 rooms and I was a staying guest on opening day. It is a Category 4 Hyatt property requiring 15,000 points (worth S$300) per night.
This property is the first Andaz resort in Asia and also the Andaz property in Indonesia. Mdm Rina Mariani is Hyatt’s first female General Manager in Indonesia. Long overdue!
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Location
The hotel is located in Sanur, right next to sister property, Hyatt Regency Bali. These 2 properties were part of a massive resort, Bali Hyatt, which closed in 2013 for major renovation work.
- 20 mins drive to Ngurah Rai International Airport (DPS)
- 45 mins drive to Ubud Town
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Arrival
Upon arrival, we saw tens of congratulatory boards lined up from the security post to the drop-off area.
We then had our temperatures taken and were assisted with our luggages before being directed to the reception.
I had booked the base King room and was upgraded to a Premium room during check-in. This was a nice surprise as I saw that the hotel was sold out that day.
The room (King Premium)
Room 2105 is 102sqm / 1,097sqft in size.
This is a massive non-suite room! There’s even a large outdoor space attached to the room. I found it strange that the hotel is not calling this a ‘suite’ as I’ve been to many hotels with ‘suites’ less worthy of the name.
As the room was on the ground floor, it lacked privacy as there are guests and staff walking on pathways outside the outdoor space.
Minibar items, except for alcoholic beverages, are complimentary for all.
Here’s a quick video tour posted on our Instagram page:
Best rooms
I usually request for a room on the highest floor possible and it must not be a connecting room (for less noise).
As this is a low-rise resort, most rooms do not offer great views. My preference will be to stay in a ground floor room, maybe one that has direct pool access as some those rooms seem to offer good privacy.
The lounge
The lounge is open from 10am to 10pm and offers complimentary snacks and beverages for all guests.
Opening ceremony
The event was streamed online and was attended by Minister of Tourism and Creative Economy of Republic Indonesia, Sandiaga Uno.
Staying guests were invited for light bites before the event commenced. Complimentary rapid swab tests were conducted for attendees.
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Breakfast
Breakfast is complimentary for Globalist members and was served as à la carte buffet at Wok Wok restaurant. Food quality was fantastic!
Other restaurants
Other facilities
As seen in the resort map above, there are several small swimming pools. The main one is located by the beach.
It is disappointing that the hotel does not have a gym and spa. These facilities are shared with Hyatt Regency Bali next door. I tried walking from my room to the gym and it was a good 10 minutes under the sun. I’ve asked the hotel if this is only a temporary arrangement but a staff member mentioned that the hotel does not have plans of having a gym in its own property.
The resort also has a large kids club.
Ratings
Breakfast: 10/10
Service: 9/10
Location: 8/10
Room: 10/10
Facilities: 4/10
Elite member recognition: 8/10
Value (for what I paid): 6/10
Bottom line
It was an honour to be present for the grand opening of this beautiful resort. In terms of quality (hardware, service, food), this hotel is a lot better than Alila Seminyak, which is more expensive right now.
As a Category 4 property, it would be a good redemption when Hyatt introduces an award chart with peak and off-peak rates. The off-peak award rate for this hotel would be 12,000 points (worth $240).
Category 4 free night certificates can also be earned by staying 30 nights a year, with the current offer and by staying in 5/10/15 Hyatt brands. Although, it is worth noting that the upcoming Park Hyatt Jakarta will also be a Category 4 property!
For now, this hotel is definitely a splurge at S$283 a night, considering what other amazing hotels in Bali are charging.
Great review. How would you rate this as a hotel suitable for kids compared to the Hyatt Regency? I personally much prefer the look is Andaz but don’t want my four year old being bored or unwelcome. I know they have a kids club but unsure if that does mean family friendly and am keen for other kids to be around as well (though not kids like some of the other kid centric resorts)
Hey Sara, hmmm, I don’t have a kid and I am really not sure how to judge if one is better than the other. I think the Andaz is probably better because of the Kids Club; however, it was empty the last 2 times I was there.
I think booking a lagoon room at Andaz Bali might be fun for the family has it has direct pool access.