Review: Hyatt Regency Bali (Regency Suite)

Nightly rate: USD 125 nett (S$166)
Nightly rate after BRG: USD 123 nett (S$163) + get 5k points (worth S$100)
Length of stay: 1 night
Date of stay: Apr 2021
Membership level: Globalist

Hyatt Regency Bali opened in 2019 with 363 rooms. It is a Category 2 Hyatt property requiring 8,000 points (worth S$160) per night for award stays.


Location

The hotel is located in Sanur, right next to sister property, Andaz Bali. These 2 properties were part of a massive resort, Bali Hyatt, which closed in 2013 for major renovation work.

  • 20 mins drive to Ngurah Rai International Airport (DPS)

  • 45 mins drive to Ubud Town


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Arrival

I reached out to the hotel a day before arrival to inform them that I’ll be arriving from Andaz Bali next door and if it would be possible to just walk over. The hotel very kindly offered complimentary pick up with a car.

Upon arrival, we had our temperatures taken and were assisted with our luggages before being directed to the reception.

I had booked the base King room and was pre-upgraded to the Regency Suite two days before arrival as a Globalist member.


The room (Regency Suite)

Room 2410 is 78sqm / 840sqft in size. I don’t think the massive balcony is included in the measurement though.

View from the main balcony was all nature. There was also a smaller balcony on the other side of the suite.

There wasn’t any welcome note, if that’s important to you.

There was also no coffee machine; something I usually expect in 5-star hotels at this price point.


Best rooms

I usually request for a room on the highest floor possible and it must not be a connecting room (for less noise).

My room was located in the middle tower and it was very peaceful throughout my stay.


Regency Club Lounge

The club lounge was closed during my visit because of the low occupancy. As an alternative, I was offered IDR 280k worth of credits per person. This credit can only be redeemed at Pizzaria restaurant from 5 to 7pm each day. It was enough for dinner.


Breakfast

Breakfast is complimentary for Globalist members and was served as à la carte buffet at Pizzaria restaurant from 6.30 to 11am. Food quality was good.


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Other facilities


Ratings

Breakfast: 8/10
Service: 8/10
Location: 8/10
Room: 9/10
Facilities: 8/10
Elite member recognition: 9/10
Value (for what I paid): 8/10


Bottom line

As a Category 2 property, it would be a good redemption when Hyatt introduces an award chart with peak and off-peak rates. The off-peak award rate for this hotel would be 6,500 points (worth S$130).

This hotel offers better value than the new Andaz next door, which is charging 75% more money.


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