Review: Japan Airlines First Class Lounge Tokyo Narita Airport

Opening hours: 7.30am – 10pm
Time of visit: 9am
Date of visit: March 2021
Occupancy: 10%
Location: Airside (Main building, 4th floor)
Entry type: Free via Japan Airlines Business Class boarding pass

Because of the ongoing pandemic, Sakura Lounge at Narita International Airport is closed and all Business Class and oneworld elite passengers now have access to the First Class Lounge. This lounge-consolidation is similar to what Qatar Airways is doing with their lounges in Doha.

However, unlike the food experience that I had at Al Mourjan Business Lounge recently, the lounge experience at Japan Airlines First Class Lounge in Narita was a lot more scaled down. The F&B menu was very small and food quality was average. Food had to be ordered by scanning the QR code at the table. Service was very fast for all my orders!

Not all seats were available due to social-distancing measures. Occupancy was very low throughout my 6-hours stay. At its peak, before JAL flights to USA, the occupancy looked to be around 25%.

Lounge seats
Power ports near the seats
Massage chairs
View from the lounging area
Phone cubicles
The restaurant
The restaurant
Self-service beverage area
Alcoholic selection
Snacks
Japanese rice with beef curry
Taiyaki

Top complimentary amenities

  • WiFi

  • Drinks (including alcoholic)

  • Hot food

  • Shower

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Rating

Food: 7/10
Peace & Quiet: 9/10
Privacy: 9/10
Cleanliness: 10/10
Service: 9/10
Facilities: 8/10

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Bottom line

It was a comfortable stay due to the low occupancy. In times like these, having an airport lounge by itself is already a luxury!

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Fai

Founder & Writer at Suitesmile

Suites and miles make me smile :)

Fai has been travel hacking for over a decade, visiting 50+ countries through high-value redemptions of miles and points and helping readers save thousands on travel, including in Business and First Class flights and luxury hotels. As a recognized expert, his insights have been featured in major media publications like Channel News Asia and The Straits Times.

All reviews and recommendations come from Fai's own credit card use, travels and research, with rare sponsored articles clearly disclosed.

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2 thoughts on “Review: Japan Airlines First Class Lounge Tokyo Narita Airport”

  1. OMG how did you pass the 15 hours there when the airport and lounge are essentially lifeless? Even in the best of times, there’s so much I can stay in a lounge without feeling restless!

    Reply

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