Review: Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok (Rama Suite)

Nightly rate: THB 2,589 nett (S$113)
Nightly rate after 15% off Marriott eGiftCard: THB 2,201 nett (S$96)
Length of stay: 1 night
Membership level: Titanium Elite

Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok opened in 1996 and was last renovated in 2015. The hotel has 33 floors and 420 rooms.


Location

The hotel is one of many that are located along Bangkok’s Sukhumvit Road.

  • 2 mins walk to Asok BTS station

  • 7 mins walk to Sukhumvit Metro Station

  • 30 mins drive to Suvarnabhumi Airport (BKK)


Subscribe to Suitesmile on Telegram
to be the first to know about amazing
deals and travel hacks. It's FREE!
Subscribe

Arrival

I’ve booked the Grande room and the hotel had pre-upgraded me to the Luxury Suite a few days before arrival.

Upon arrival, we had our temperatures taken and were assisted with our luggages before being directed to the reception.

Upon checking my reservation, the receptionist called for the manager on duty who came out to share that they have upgraded me to one of the hotel’s Thai-themed suites! That’s incredibly generous as there were 7 other suite categories below the Rama Suite that I was upgraded to!

Platinum members and above also receive complimentary Luxury benefits like happy hour at The Living Room (more on this later), complimentary laundry service (2 pcs per guest), unlimited city calls and butler service.

As I wanted to use my Marriott eGiftCard, I’d requested to settle the room charges immediately upon arrival to prevent any delays during check out.


The room (Rama Suite)

Room 1010 is the one and only, Thai-themed, Rama Suite in this property. The living area, bedroom and huge tub in the bathroom looked very luxurious but I wasn’t prepared for the outdoor space!

The outdoor area was filled with greenery and just about as big as the indoor suite! The outdoor garden had a short flight of stairs that led up to an outdoor jacuzzi.

I still can’t believe that a suite like this exists in the middle of a busy city like Bangkok. What amazed me even more was the lack of road noise from this tranquil garden. Incredible.


The Living Room

Although this hotel does not have a club lounge, Platinum members and above are offered complimentary cocktails and canapés at The Living Room from 6pm to 8pm. The canapés offered during happy hour are very limited but of good quality.

There was also live piano performance throughout the happy hour period.

Because of the current low occupancy, The Living Room is only opened for evening cocktail from Friday to Sunday. Platinum members and above can enjoy similar service at Orchid Cafe on other days of the week.

Unlike The Athenee, this hotel does not offer complimentary afternoon tea for Elite members. However, you can still drop by for complimentary non-alcoholic beverages throughout the day.


Rossini’s restaurant

We had a proper dinner at Rossini’s restaurant, just a few steps away from The Living Room. It was an enjoyable culinary experience.

Pro tip: Receive up to 50% off your total bill at this restaurant when you make a reservation through Eatigo.


Breakfast

Breakfast is complimentary for Platinum members and above and was served at Orchid Café from 6.30am to 10.30am.

The buffet spread and food quality was good.


Subscribe to Suitesmile on Telegram
to be the first to know about amazing
deals and travel hacks. It's FREE!
Subscribe

Other facilities

I liked the unique design of the swimming pool area. Because of its shape and greenery all around, being anywhere in the pool felt very private.

The gym felt very cluttered with inadequate spacing between equipments. Like the gym at Four Points Seminyak, it doesn’t offer a view of the outside world and felt like it was located in the basement.

There is an ATM at the street-level entrance to the hotel.


Ratings

Breakfast: 8/10
Service: 10/10
Location: 9/10
Room: 10/10
Facilities: 8/10
Elite member recognition: 10/10
Value (for what I paid): 10/10


Bottom line

Don’t be fooled by its name. This is a Luxury Collection hotel, not a Sheraton. I saw the General Manager, Mr Chapman, having conversations with guests at The Living Room, Rossini’s restaurant and even during breakfast. We had a chat with him too and I could sense his high level of commitment to the job.

Fantastic service standards showed through, not only from the GM, but also from other staff in this property.


Stay in the know

Join Suitesmile on these platforms to receive updates on travel deals/hacks:

3 thoughts on “Review: Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok (Rama Suite)”

  1. Richard has been at SGS for many many years, definitely one of the most hands on and sincere GM I have ever encountered. He runs a tight ship and is always very quick to step in swiftly if there are any service issues. Not sure if they still have a Sunday brunch, but it was certainly one of the best I have tried in Thailand! All their restaurants (which are side by side anyway) participate in the brunch and you could literally walk from restaurant to restaurant to try out all their specialities. I am getting so hungry writing this haha.

    Reply

Leave a Comment