Review: Grand Hyatt Jakarta (Capital Suite)

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Nightly rateUS$123 nett (S$166)
Length of stay1 night
Date of staySep 2021
Membership level
(World of Hyatt)
Globalist

What to expect when you stay at Grand Hyatt Jakarta as a World of Hyatt Globalist member?

Grand Hyatt Jakarta opened in 1991 and is undergoing renovation right now. It has a total of 424 rooms.

It is a Category 3 World of Hyatt property requiring 12,000 points (worth S$240) per night.

Here are some photos posted on our Instagram page:

Location

The hotel is located next to the iconic Bundaran roundabout on Jalan M.H. Thamrin. It is also directly connected to Plaza Indonesia mall.

  • 40 mins drive to Soekarno-Hatta International Airport
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Arrival

Upon arrival, we had our body temperatures taken and were assisted with our luggages before being directed to the reception.

I noticed extensive renovation work being done to the lobby area but there wasn’t much noise throughout my stay.

I had booked the base King room and was upgraded to the newly-renovated Capital Suite (upon request) as a Globalist member.

Lobby under renovation

Capital Suite

Room 2011 is 100sqm / 1,076sqft in size.

This newly-renovated suite is the second-highest room category in the hotel at the moment. There is a ‘Capital Suite Bundaran View’ with a great view of the roundabout. The Grand Suite (lower category) is also newly-renovated.

Considering the limitations of an old building, I think this suite was very well furnished! Although, I would have loved a fully-carpeted suite.

Here’s a video tour posted on our Instagram page:

View from the entrance
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Living area
Living area
Power ports on the dining table
Kitchen area
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Kitchenette and full-sized fridge
Singabera tea bags
Coffee machine
Welcome amenities
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Living area
View from the suite
View of Park Hyatt (opening in 2022)
Bedroom
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Bedroom
Universal ports near the bed
Bedroom
Closet
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Bathroom
Bathroom amenities
Reversed angle of the bathroom
Bath soaps
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Bathtub
View from the bathtub
View from the bathtub
Floor plan of level 20

Grand Club Lounge

The Grand Club Lounge is undergoing renovation too but it didn’t stop me from staying in this hotel as I was told about the generous club lounge replacement for Globalist members!

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Grand Club Lounge (under renovation)

Instead of the usual afternoon tea and hors d’oeuvre in the lounge, I was offered the following:

Afternoon tea

Drinks and snacks at Grand Cafe or Fountain Lounge from 3.30 to 4.30pm.

We went to Fountain Lounge for the afternoon tea but was served by a really unfriendly staff, which is abnormal in Indonesia! We then moved to Grand Cafe instead. We had a choice of local snacks, coffee/tea and fresh juices on top of that.

Fountain Lounge
Grand Cafe restaurant
Afternoon tea

Hors d’oeuvre

Hors d’oeuvre replacement was served at Grand Cafe from 6 to 8pm. We could order 1 starter, 1 main, 1 dessert and unlimited drinks. And this includes the beef tenderloin that costs IDR 450k++ each! That’s about S$52 nett. 🤯

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Beef tenderloin
Udang bakar
Our picks

Here’s the lunch and dinner menu at Grand Cafe:

Grand-Cafe-Food-And-Drink-Menu

Breakfast

Breakfast is served at Grand Cafe restaurant from 6 to 10.30am and is complimentary for Globalist members. We had the option of having it sent to the room and went for that option!

Food quality was great.

In-room breakfast
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Our picks

Here’s the breakfast menu:

Grand-Cafe-Breakfast-Menu

Other facilities

The gym was closed during my stay.

Main swimming pool
Kids pool
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My ratings

Breakfast9/10
Service9/10
Location10/10
Room furnishing10/10
View
(from the room)
8/10
Peace & quiet9/10
Facilities9/10
Elite member recognition10/10
Value10/10

Bottom line

I knew beforehand that this hotel was going through extensive renovation but decided to stay anyway. Mainly because the beautiful newly-renovated suites are ready and the outstanding club lounge replacement!

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