Review: Grand Hyatt Jakarta (Capital Suite)

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Nightly rateUS$123 nett (S$166)
Length of stay1 night
Date of staySep 2021
Membership level
(World of Hyatt)
Globalist

What to expect when you stay at Grand Hyatt Jakarta as a World of Hyatt Globalist member?

Grand Hyatt Jakarta opened in 1991 and is undergoing renovation right now. It has a total of 424 rooms.

It is a Category 3 World of Hyatt property requiring 12,000 points (worth S$240) per night.

Here are some photos posted on our Instagram page:

Location

The hotel is located next to the iconic Bundaran roundabout on Jalan M.H. Thamrin. It is also directly connected to Plaza Indonesia mall.

  • 40 mins drive to Soekarno-Hatta International Airport
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Arrival

Upon arrival, we had our body temperatures taken and were assisted with our luggages before being directed to the reception.

I noticed extensive renovation work being done to the lobby area but there wasn’t much noise throughout my stay.

I had booked the base King room and was upgraded to the newly-renovated Capital Suite (upon request) as a Globalist member.

Lobby under renovation

Capital Suite

Room 2011 is 100sqm / 1,076sqft in size.

This newly-renovated suite is the second-highest room category in the hotel at the moment. There is a ‘Capital Suite Bundaran View’ with a great view of the roundabout. The Grand Suite (lower category) is also newly-renovated.

Considering the limitations of an old building, I think this suite was very well furnished! Although, I would have loved a fully-carpeted suite.

Here’s a video tour posted on our Instagram page:

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View from the entrance
Living area
Living area
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Power ports on the dining table
Kitchen area
Kitchenette and full-sized fridge
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Singabera tea bags
Coffee machine
Welcome amenities
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Living area
View from the suite
View of Park Hyatt (opening in 2022)
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Bedroom
Bedroom
Universal ports near the bed
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Bedroom
Closet
Bathroom
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Bathroom amenities
Reversed angle of the bathroom
Bath soaps
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Bathtub
View from the bathtub
View from the bathtub
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Floor plan of level 20

Grand Club Lounge

The Grand Club Lounge is undergoing renovation too but it didn’t stop me from staying in this hotel as I was told about the generous club lounge replacement for Globalist members!

Grand Club Lounge (under renovation)

Instead of the usual afternoon tea and hors d’oeuvre in the lounge, I was offered the following:

Afternoon tea

Drinks and snacks at Grand Cafe or Fountain Lounge from 3.30 to 4.30pm.

We went to Fountain Lounge for the afternoon tea but was served by a really unfriendly staff, which is abnormal in Indonesia! We then moved to Grand Cafe instead. We had a choice of local snacks, coffee/tea and fresh juices on top of that.

Fountain Lounge
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Grand Cafe restaurant
Afternoon tea

Hors d’oeuvre

Hors d’oeuvre replacement was served at Grand Cafe from 6 to 8pm. We could order 1 starter, 1 main, 1 dessert and unlimited drinks. And this includes the beef tenderloin that costs IDR 450k++ each! That’s about S$52 nett. 🤯

Beef tenderloin
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Udang bakar
Our picks

Here’s the lunch and dinner menu at Grand Cafe:

Grand-Cafe-Food-And-Drink-Menu

Breakfast

Breakfast is served at Grand Cafe restaurant from 6 to 10.30am and is complimentary for Globalist members. We had the option of having it sent to the room and went for that option!

Food quality was great.

In-room breakfast
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Our picks

Here’s the breakfast menu:

Grand-Cafe-Breakfast-Menu

Other facilities

The gym was closed during my stay.

Main swimming pool
Kids pool
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My ratings

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Breakfast9/10
Service9/10
Location10/10
Room furnishing10/10
View
(from the room)
8/10
Peace & quiet9/10
Facilities9/10
Elite member recognition10/10
Value10/10

Bottom line

I knew beforehand that this hotel was going through extensive renovation but decided to stay anyway. Mainly because the beautiful newly-renovated suites are ready and the outstanding club lounge replacement!

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