Review: Plaza Premium Arrivals Lounge London Heathrow Airport Terminal 2

Opening hours: 0600 – 2130 hours
Time of visit: 1630 hours
Occupancy: 0%
Location: Landside. Level 1 near M&S Simply Food
Entry type: Free via Priority Pass from Citibank Prestige Mastercard

Click here to receive 10% off your Priority Pass membership

There are two Priority Pass arrival lounges in London Heathrow Airport. One in Terminal 2 and another in Terminal 4. I visited the one in Terminal 2 upon arrival from Singapore.

The lounge looked very modern. It is small but there were no other guests when I arrived.

There is a self-service snack section at the far end of the bar but there isn’t a buffet spread here. Hot food has to be ordered from a small 3-course menu. I picked the soup, chicken stew and chocolate mouse. It was a good meal, enough to fill me up for a few hours before dinner.

View from the entrance
View from the entrance
Flight information screen
Flight information screen
Seating at the far end of the lounge
Seating at the far end of the lounge
No universal charging socket but there are USB ports
No universal charging socket but there are USB ports
Hot food menu
Hot food menu
Simple snack section
Simple snack section
Tomato soup, chicken stew with rice and chocolate mouse
Tomato soup, chicken stew with rice and chocolate mouse

Top complimentary amenities:

  • WiFi

  • Drinks (including alcoholic)

  • Food (warm and snacks)

  • Shower

Conclusion

It is a pleasant arrivals lounge. Great for a quick meal, shower or rest before heading out of the airport.

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Rating

Food: 8/10
Peace & Quiet: 9/10
Privacy: 6/10
Cleanliness: 8/10
Service: 9/10
Facilities: 7/10

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Fai

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Fai has spent over a decade maximizing miles and points, visiting 50+ countries through high-value redemptions and helping readers save thousands on travel, including in Business and First Class flights and luxury hotels. His insights have been featured in major news outlets like Channel News Asia and The Straits Times.

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