Opening hours: 0400 hours to last departure
Time of visit: 1900 hours
Occupancy: 80%
Location: Beside security check
Entry type: Free via Priority Pass from Citibank Prestige Mastercard
The Lounge is the only Priority Pass lounge in Luxembourg Airport. I had a hard time looking for this lounge as I took the escalator down after the security check. There wasn’t any clear signage to where the lounge is, just a few that brought me to dead ends and malfunctioning lifts! Remember not to take the escalator down after the security check.
The lounge was pretty crowded when I arrived. It went from 80% occupancy to just 10% after a British Airways flight to London.
The staff were prompt in clearing tables but the lounge get quite noisy as they were talking loudly and laughing in the kitchen. I really hate it when lounge staff do that.
The food was good enough. Some protein selection, (cold) but minimal pastries.
Top complimentary amenities:
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WiFi
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Drinks (including alcoholic)
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Food (warm and snacks)
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Computers
Conclusion
This lounge is either very full or very empty, depending on what flights are coming up. Although this lounge is okay overall, I am disappointed that the staff do not understand how important it is to be quiet when working in an airport lounge.
Rating
Food: 8/10
Peace & Quiet: 3/10
Privacy: 8/10
Cleanliness: 8/10
Service: 6/10
Facilities: 7/10
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