Opening hours: 0400 hours to last departure
Time of visit: 1900 hours
Occupancy: 80%
Location: Beside security check
Entry type: Free via Priority Pass from Citibank Prestige Mastercard
The Lounge is the only Priority Pass lounge in Luxembourg Airport. I had a hard time looking for this lounge as I took the escalator down after the security check. There wasn’t any clear signage to where the lounge is, just a few that brought me to dead ends and malfunctioning lifts! Remember not to take the escalator down after the security check.
The lounge was pretty crowded when I arrived. It went from 80% occupancy to just 10% after a British Airways flight to London.
The staff were prompt in clearing tables but the lounge get quite noisy as they were talking loudly and laughing in the kitchen. I really hate it when lounge staff do that.
The food was good enough. Some protein selection, (cold) but minimal pastries.
Top complimentary amenities:
WiFi
Drinks (including alcoholic)
Food (warm and snacks)
Computers
Conclusion
This lounge is either very full or very empty, depending on what flights are coming up. Although this lounge is okay overall, I am disappointed that the staff do not understand how important it is to be quiet when working in an airport lounge.
Rating
Food: 8/10
Peace & Quiet: 3/10
Privacy: 8/10
Cleanliness: 8/10
Service: 6/10
Facilities: 7/10
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